Mobile app
Harvest Covenant App Support
Welcome to Harvest Covenant App Support.
The Harvest Covenant mobile app provides students, parents and guardians, faculty, coaches, and staff with secure access to available school portals, communication tools, resources, billing information, Harvest TV, and other authorized Harvest Covenant services.
Support
Need Help?
If you need assistance with the Harvest Covenant mobile app, contact our support team:
Email: info@harvestcovenant.org
Accounts
Account & Sign-In Support
Harvest Covenant mobile app accounts are provided and managed by Harvest Covenant. Public account registration is not available through the mobile app.
If you:
- Cannot sign in
- Forgot your account information
- Are having trouble accessing your portal
- Believe you have incorrect permissions
- Need your account updated
contact Harvest Covenant at info@harvestcovenant.org.
Do not attempt to create a new account through the app — accounts are issued by the school.
Features
App Features
Depending on the user's account role and permissions, the Harvest Covenant app may provide access to:
- Parent and family portals
- Student resources
- Private direct and group messaging
- Billing and tuition information
- Staff and faculty resources
- School events and calendars
- Harvest TV
- Live streaming for authorized users
- Other permission-based Harvest Covenant school services
Feature availability depends on your Harvest Covenant role and account permissions. Not every user will see every feature.
Billing
Billing & Tuition Support
Parents and guardians may be able to view billing and tuition information through the app.
When an eligible user selects an online payment option, payment processing is handled through Harvest Covenant's secure external payment provider.
For questions regarding invoices, tuition, balances, or payments, contact: finance@harvestcovenant.org.
Media
Harvest TV & Live Streaming
Harvest TV provides video and live-streaming functionality for authorized Harvest Covenant users.
Camera and microphone access is only requested when required for features such as authorized live broadcasting.
If you experience problems with Harvest TV or live streaming, contact info@harvestcovenant.org.
Privacy
Privacy
Your privacy is important to Harvest Covenant. Information accessed through the Harvest Covenant mobile app is used to provide authorized school services and app functionality.
Read our Privacy Policy.
Accounts
Account Assistance & Deletion Requests
Users who need assistance with their Harvest Covenant account, including requests concerning account access, account information, or account deletion, should contact info@harvestcovenant.org.
Harvest Covenant will verify the request before making changes to a school-managed account. Immediate deletion is not always possible — school records may be subject to administrative, legal, financial, or educational record-retention requirements.
Troubleshooting
Technical Support
For technical problems, please include:
- Your account email address
- Whether you are a Parent, Student, or Staff user
- Device type
- iOS version, if known
- A short description of the problem
- A screenshot of the issue, when appropriate
Never send your password by email or message.
FAQ
Frequently Asked Questions
Can I create an account in the app?
I cannot sign in. What should I do?
Why can't I see a particular feature?
How do I get help with tuition or billing?
Why is the app asking for camera or microphone access?
How do I request changes to or deletion of my account?
Reach us
Contact Harvest Covenant
Harvest Covenant
140B Purcellville Gateway Dr. #811
Purcellville, VA 20132
App Supportinfo@harvestcovenant.org
Billing & Financefinance@harvestcovenant.org
Websitewww.harvestcovenant.org